To address the voluminous problems encountered by the teachers who are enrolling their pupils to the online facility of the DepEd, the so-called Learner Information System (LIS), DepEd assistant secretary Reynaldo Laguda, after meeting with the LIS technical team issued a memorandum directing every teacher, school head, ICT coordinator on the schedule of encoding.
 |
| Asst, Sec. Laguda |
Teachers not only teaching in the morning but they are also doing a nocturnal job like enrolling their pupils to the site provided by the DepEd. Since this online enrollment system is new, everybody seems to be excited and most don't have any experienced at all on how to encode their pupils' data.
The system is unstable sometimes, falters due to heavy traffic of users, due to preventive maintenance, upgrading of the system, among others. It is intermittently disconnected. The teachers have to wait for several hours and even a day, and until they become impatient. The helpdesk which is created to handle LIS related problems tends to pile up with unsavory comments, insults and curses out of the blue from the inhumane, inconsiderate teachers who didn't know the job of the members of LIS team. It is good they're not moved a bit, though they're, of course, hurt.
This situation is not remote to assistant secretary Laguda. He tactfully has responded and this is what happened. Earlier, however, he posted a message to the LIS facebook account, which reads: