Since the introduction of LIS in 2011, teacher/advisers, school ICT coordinators, and the school heads had been encountering basic learner's profile issues and other LIS technical problems.
The learners Information System (LIS) had different concerns and issues which need to be addressed appropriately and effectively so as to have an accurate pupil's profile especially his name, Learner Reference Number (LRN), birthdate, date of school entrance, and other related info.
Facebook groups like Learner Information System Help Desk, EBEIs Help Desk, SFRT were created to provide the online users of some technical assistance. Yet every year the same haunting problems occurred. Recently, a team of admins of SFRT and LIS Help Desk had an informal brainstorming and had come up with a better idea by categorizing the common issues into a single topic for easy referencing and to find the appropriate answer to the queries posed by the teachers.
The learners Information System (LIS) had different concerns and issues which need to be addressed appropriately and effectively so as to have an accurate pupil's profile especially his name, Learner Reference Number (LRN), birthdate, date of school entrance, and other related info.


